Water showing on a wall or floor may have travelled from a concealed pipe some distance away. Our leak detection service helps narrow down the source before a repair access point is chosen.
Locating water loss before opening surfaces
The investigation starts with the symptoms, accessible plumbing and water supply layout. Meter observations, pressure testing and listening equipment may help isolate the affected section. The practical method depends on pipe material, access and whether the leak is active during the visit.
Problems we assess
- Unexplained changes in water consumption
- Damp walls, floors or outdoor ground
- Suspected leaks in concealed supply pipework
Access in shared buildings
If the affected pipe or connection serves more than one dwelling, the responsible building contact may need to arrange access. Tell us which areas you control and which require permission before the visit is booked.
Visible moisture is only part of the picture
Note whether dampness follows use of a particular fixture or appears independently. That timing helps distinguish a continuous supply issue from a leak associated with a waste connection or fixture operation.
Communicating the findings
If someone else will approve the work, arrange how they can receive the findings and pricing during the visit. That can prevent a delay between identifying the problem and deciding on the next step.
Planning your service visit
Have recent water-use information available if possible and point out when dampness appears. Let us know about recent renovations or repairs that may have changed the pipe routes in your Daceyville property.
Call 1800 443 996 to discuss the job. The plumber will explain the proposed work and upfront pricing before proceeding.
Call 1800 443 996